What Is Assisted Purchase
Assisted Purchase is our concierge buying service for shoppers who can’t pay on U.S. websites or need a trusted partner to place the order. With Pack Services USA, you send us the product link and details-we purchase it on your behalf, receive it at your U.S. address, and forward it worldwide.
How It Works
- Step 1: Share the product link, options (size/color), quantity, and any notes.
- Step 2: We confirm price, tax, shipping to our warehouse, and our service fee.
- Step 3: You pay the pro forma invoice from Pack Services USA securely online.
- Step 4: We place the order, track delivery to our warehouse, and notify you upon arrival.
- Step 5: Optional consolidation/repackaging, then international shipping with your preferred carrier.
Why Choose Pack Services USA
- We buy from any major U.S. retailer (Amazon, eBay, Walmart, brand stores, and more).
- Clear pricing: item cost + U.S. tax/shipping (if any) + small service fee.
- Photo verification and optional quality check on arrival.
- Fast forwarding with DHL, FedEx, USPS, and other carriers.
- Friendly support and updates at every step.
What You Get
With Pack Services USA, you can shop U.S.-only releases, brand exclusives, or stores that reject foreign cards. We handle payments, merchant communication, receiving, and shipping-so you enjoy a smooth, end-to-end buying experience.
Frequently Asked Questions
Which payment methods do you accept?
We support major cards and other secure payment options for the Pack Services USA invoice. Store checkout is handled by our team.
What is included in the service fee?
Our fee covers order placement, coordination with the merchant, receiving, and standard processing. Optional add-ons (extra photos, repacking, consolidation) are priced separately.
Can you buy from auction sites or marketplace sellers?
Yes, we can purchase from marketplaces (e.g., eBay) and brand outlets, subject to seller reliability and platform policies.
What happens if an item is out of stock or the price changes?
If a product becomes unavailable or the price changes before we place the order, we’ll notify you and confirm next steps (alternative options or refund of your invoice).
Can you handle returns or order cancellations?
Returns and cancellations follow the store’s policy. If eligible, Pack Services USA can help coordinate the process; additional handling fees and U.S. return shipping may apply.
Ready to Place an Order?
Send us your product links and details, and we’ll handle the rest. With Pack Services USA Assisted Purchase, you can buy U.S. products hassle-free-even if the store doesn’t accept your card or ship internationally.